I was needing my 55 year old basements windows replaced and contacted TCB Masonry to stop out and give me an estimate. Otto showed up on time and was very open and honest, very transparent and I appreciated that. I knew these were going to be pricey since roughy 10 years ago I was looking and remember what another company quoted me. Otto''s price was about 25 dollars more per window than the 10 year old quote. Really? I wish all building projects only went up that much over 10 years. He gave me a timeline on when he and his crew would be out and kept me informed all the way thru the process. His guys showed up 15 minutes early and and got right to it. They were very courteous and friendly. They put down traps to keep my unfinished basement clean and were very professional. Around noon his crew said they were going to take a lunch break which is normal. However I was taken back a little when instead of leaving and coming back 2 hours later like most folks that I''ve been around, his guys went out to the van and ate their lunch that that brought with them. And they only took about 20 minutes and went right back to work. I haven''t seen anything like that in over 20 years. Near the end of the day. A full day of working on replacing all 6 basement windows Otto''s wife stopped out to inspect the work and to make sure everything was cleaned and picked up. I mean cleaned. I was very impressed with the whole experience of TCB Masonry, from start to finish. So if your needing anything done at your home or business that Otto''s service provides you owe it to yourself to call Otto and have him stop out.5